Privacy policy

This privacy policy explains how Acai Exotic LLC ("Acai Exotic," "we," "us") collects, uses and shares information when you visit acaiexotic.com or buy from us.

Information we collect

  • Information you give us: your name, email, phone number, shipping and billing address, and order details when you place an order, create an account, subscribe, sign up for emails or texts, or contact us.
  • Payment information: payments are processed by Shopify and its payment partners. We don't store your full card number.
  • Information collected automatically: device and browser details, IP address, pages you view, and how you interact with the site, collected through cookies, pixels and similar technologies.

How we use your information

  • To process, ship and support your orders and subscriptions
  • To communicate with you about your orders and account
  • To send marketing emails or texts if you've opted in
  • To prevent fraud and keep the site secure
  • To understand how the site is used and improve it, including measuring our advertising

How we share your information

We share information only with service providers that help us run the business, such as Shopify (our store platform), our subscription and email/SMS providers, our shipping and fulfillment partners, and analytics and advertising services such as Google and Meta. We may also share information when required by law or to protect our rights. We do not sell your personal information.

Cookies and advertising

We use cookies and similar tools to keep the site working, remember your cart, and understand site traffic. Some are used to show you relevant ads on other sites. You can control cookies through your browser settings and opt out of interest-based ads at optout.aboutads.info.

Emails and texts

You can unsubscribe from marketing emails using the link in any email, and stop texts by replying STOP. We'll still send messages about your orders.

Your choices and rights

You can ask us to access, correct or delete your personal information by emailing info@acaiexotic.com. Depending on where you live, you may have additional rights under state law, and we'll honor those requests as required.

Data retention

We keep order information for as long as needed for our records, tax and legal obligations, unless you ask us to delete it and we're able to.

Children

Our site isn't directed to children under 13, and we don't knowingly collect their information.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact us

Acai Exotic LLC
1835 East Hallandale Beach Blvd., #309
Hallandale, FL 33009
info@acaiexotic.com