Frequently Asked Questions

Shipping policy

We offer flat-rate shipping in the United States based on the zip code of your shipping destination.

SHIPPING COSTAL:

AL, AR, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NH, NJ,
NY, OH, OK, PA, RI, SC, TN, VA, VT, WI, WV | $13

ND, NE, SD, TX | $13 or $19
(determined by destination zip code at checkout)


AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY | $19


AK, HI | $50


You can order as little as 4 pints and as many as you like—and STILL pay the same price per delivery.


Frozen goods shipped via flat-rate shipping arrive 1 to 2 days after being shipped, depending on the shipping destination.

(At checkout, we’ll tell you the week your package will be delivered.)

Please allow up to five business days for order processing. We will ship your order as soon as possible and your account will be updated via email with tracking information as soon as the status of your order changes.

All sales are final. If your acai doesn't arrive perfectly frozen, we’ll reship the order at our cost.